MyHub SLB Login Guide – Access Employee Portal, HR Tools & Digital Services latest guide 2025

Learn how to access and use the MyHub SLB employee portal. Step-by-step login guide, HR and payroll tools, benefits, training modules, troubleshooting tips, and security best practices for SLB employees.

What is MyHub SLB?

“MyHub SLB” serves as SLB’s centralized internal portal (or employee hub) designed to house HR tools, digital services, company communications, and self-service resources for employees. The idea is to give you a single place to manage everything—from payslips and benefits to learning modules and internal announcements.

While SLB uses several systems (e.g., employee login pages, benefits portals, retirement portals) such as the sign-in page available at “login.slb.com” and “employee.slb.com/employee” for internal staff access.

MyHub acts as the “front door” to many of those systems, consolidating links and tools so you don’t have to navigate multiple disparate sites.

Why you should use MyHub SLB

Here are the main benefits you’ll gain by using MyHub SLB properly:

• Access all HR and digital services in one place – instead of jumping between different platforms you’ll find links to payroll, benefits, retirement, training, etc.
• Self-service convenience – you can handle common tasks like updating your personal info, viewing payslips, downloading documents, and sometimes submitting requests.
• Up-to-date company communications – announcements, news, alerts or policy changes often get posted through this portal.
• Streamlined workflows – for example, training modules, performance reviews, or internal tickets may be managed via the portal.
• Better user experience – using one familiar interface helps you become efficient rather than learning new systems every time.

Essentially, for SLB employees it’s the digital “home base”.

Logging in to MyHub SLB: Step-by-Step

Getting into the portal is straightforward, but you’ll want to follow these steps carefully:

Step 1: Confirm you have credentials

Before logging in, ensure you have:

• Your SLB corporate user name or email (as per IT assignment)
• Your password — if it’s your first time, you may have been given a temporary password or instruction to set one.
• If you’re an off-site or remote employee, ensure you have any necessary VPN or internal access enabled.

Step 2: Navigate to the login page

Usually the login is via something like “https://login.slb.com” or via the Employee login link “https://customer.slb.com/employee/” which may prompt you to enable JavaScript.

Open your browser (ideally Chrome, Edge or Safari), go to the SLB company site, then click the “Employees” or “Login” link. Authenticate through whatever is required.

Step 3: Enter your credentials

• Enter your user name or email as requested
• Enter your password
• If prompted, complete any two-factor authentication (2FA) or security check. Many large-scale employers require 2FA.
• Click “Sign in”.

Step 4: First-time setup (if applicable)

If this is your first login or after a reset, you may be asked to:

• Change your temporary password
• Set up security questions or backup authentication
• Accept company policies or terms of use
• Optionally update personal profile details (phone number, address, emergency contact)
• Navigate a brief tutorial of the portal.

Step 5: Explore the dashboard

Once you’re signed in, you’ll likely see a dashboard giving you an overview. Look for sections like:

• My Services / My Tools
• HR & Benefits
• Learning & Training
• Company News / Announcements
• Support / IT Services

Click on the links relevant to you and familiarise yourself with the layout.

Key Features & Tools in MyHub SLB

Here are several core functionalities within MyHub SLB you should know about, and how they benefit you.

1. HR & Benefits Access

One of the important sections covers HR and benefits. This might include:

• Payslip and tax document downloads
• Benefits summary / enrollment / changes
• Leave/vacation/absences management
• Personal information updates (address, contact, dependent info)
• Retirement savings or pension plan access (for example, the “My Retirement Portal” link is used by SLB employees).

This means you can manage much of your employee benefits and personal details without paper forms or manual HR requests.

2. Learning & Development

Training modules, mandatory compliance courses, optional upskilling programs are often available via the portal. You may see:

• “My Learning” or “Courses” section
• Tracking of progress/completion
• Certification records
• Upcoming training sessions

This helps you improve your skills and monitor required company training.

3. Internal Communications & Announcements

Companies like SLB use their employee portal to broadcast news, company updates, policy changes, internal events, town-halls, and more. By visiting the portal regularly you remain aware of what’s happening.

4. Support & IT Services

If you have technical issues, need access requests, software downloads, you’ll find links in MyHub to IT helpdesk, ticketing systems, or digital service catalogues. For example, SLB’s “Software Support” page lists remote sessions, chat with experts and knowledge base articles.

5. Self-Service Tickets / Requests

Instead of emailing HR/IT and waiting, many portals allow you to initiate change requests (like updating a bank account, changing tax status), report faults, request hardware or software access, and track the status.

6. Personal Profile / Employee Directory

You may be able to update your profile, search a company directory, view organisational charts, or see colleague information (while respecting privacy rules).

Troubleshooting Common Login & Access Issues

Even the best portals can trip you up. Here are typical issues and how to solve them.

Issue A: Forgot password

• On the login page, select “Forgot Password” (if available)
• Enter your corporate user name or registered email
• Follow the link sent by email (check spam/junk)
• Choose a new password (meet any complexity requirements)
• If you don’t receive an email, or it fails, contact your IT helpdesk or HR support.

Issue B: Account locked out

After multiple failed attempts, your account may lock. Wait the required interval (e.g., 30 minutes) or contact support to unlock. In one SLB-related portal, the message said “Your account has been locked due to numerous failed password attempts. Please try again after thirty minutes.”

Issue C: Two-factor or authentication problems

• Ensure any mobile device used for codes is connected and synced in time
• If you changed phone or lost device, contact support to re-register 2FA
• Check browser settings; some older browsers may block certain authentication flows.

Issue D: Accessing from outside the company network

If you’re remote, you may need VPN or specific remote access privileges. Verify you have the necessary permissions and that your network allows the portal connection.

Issue E: Missing menu items or services

You may not see certain links (e.g., training, benefits) due to your role, location, or contract status. If something you expect is missing, reach out to HR or your manager for clarification.

Best Practices for Using MyHub SLB Efficiently

To make the most of the portal, consider adopting the following habits:

• Log in regularly – Even if you’re busy, check the portal at least once a week for announcements or required actions.
• Bookmark important sections – Save links to “Payslips”, “Benefits”, “Training” so you don’t have to navigate each time.
• Update your profile promptly – If your address, phone or dependants change, update them yourself via the portal rather than waiting for a form.
• Set calendar reminders – For example, set a reminder for benefits-enrollment periods or required training deadlines that show up in the portal.
• Document important downloads – If you download payslips, tax docs or certificates, keep local copies for your records.
• Use support links wisely – When you need help (IT or HR), use the portal’s ticket/request feature rather than ad hoc emails—this gives better tracking.
• Maintain security – Log out when using shared devices, keep your password confidential, enable 2FA if offered, avoid using public WiFi without VPN.

By following these practices, you’ll stay in control of your workplace obligations and opportunities.

What to Do if You’re a Manager or Team Lead

If your role includes overseeing staff or coordinating training, MyHub consists of features you can leverage as well:

• Monitor team training compliance – Use the learning modules section to check if team members have completed mandatory courses.
• Submit team-related requests – Depending on your role, you may initiate onboarding/offboarding tasks via the portal for your team.
• Communicate through announcements – Use internal messaging or announcement tools in the portal to share updates with your direct reports.
• Delegate access where appropriate – Some portals allow managers to approve certain HR or IT requests submitted by team members.

Using the portal actively ensures your team is aligned and you’re not caught off-guard by missing deadlines or outdated info.

Security & Privacy Considerations

Since MyHub SLB holds personal and HR data, both you and the company need to be alert to security and privacy:

• Use a strong password – Do not reuse passwords from other platforms; ideally use a passphrase or manager.
• Enable two-factor authentication (2FA) where available.
• Always log out when finished, especially on shared or public devices.
• Avoid clicking suspicious links – if you receive emails or alerts claiming “reset your SLB MyHub password” but you didn’t request it, treat it as a phishing attempt.
• Ensure the portal URL is legitimate – Always verify the domain (e.g., slb.com, employee.slb.com) and that the connection is secure (HTTPS).
• Keep your device secure – Use updated OS, antivirus, avoid rooting/jailbreaking mobile devices if using them to access your portal.
• Privacy of colleagues – If you can access a directory or team info, respect privacy and data-sharing rules.

Following these helps protect both your personal data and the company’s systems.

Mobile Access & Remote Use

While the portal is designed for desktop access, many modern companies support mobile and remote access:

• Browser access on mobile – You can use the portal via mobile browser; just ensure JavaScript is enabled and your device is updated. (The employee login page noted the need to “enable JavaScript”.) customer.slb.com
• VPN or secure connection – If you’re off-site, you might need VPN access or special permissions to access the portal from outside the internal network.
• Responsive design – The portal interface may adapt to smaller screens, though some features (reporting tools, dashboards) are easier via laptop/desktop.
• Notifications or mobile apps – Some organizations develop companion mobile apps or push notification systems for announcements; check if MyHub SLB has an app in your region.

Make sure you follow company guidelines for remote access and device usage to stay secure and compliant.

Frequently Asked Questions (FAQ)

Q1. What if I don’t have access to MyHub SLB?

If your access is missing, check: your employment contract status, whether you’re in a permitted role, or if you require an initial credential setup. Contact your HR or IT support to verify.

Q2. How soon should I expect payslips or documents to appear in the portal?

Usually within one pay cycle after processing. If you’re still missing older payslips, you may need to request them manually or check the archive section.

Q3. Can I change my tax or bank account details via the portal?

Yes, most portals allow updates to bank details, tax status or other personal info. Follow the “Personal Info” or “My Profile” section and submit changes—some might require manager or HR approval.

Q4. Are training requirements mandatory?

Yes—if your company lists compliance trainings. The portal will often show due dates. Ignoring them may impact performance metrics or eligibility for benefits.

Q5. What if I see an old announcement or outdated info?

Check the date posted. If something looks incorrect, report it via the helpdesk or ask HR to update it. Also check if your user role or location affects what you see.

Final Thoughts

Using MyHub SLB effectively is a smart move—not just for staying compliant with HR requirements, but for giving you better control of your career and day-to-day operations within SLB. From payslips to training to announcements, the portal is your digital workplace ally.

Here’s the short version: log in, familiarise yourself, review the key sections, update your profile, check it regularly, and use it proactively. Doing that will ensure you’re always up to date, no surprises, and fully leveraging the system.